Responsible Gambling Policy
Peso63 espouses responsible gambling practices to ensure that all players will be able to game without becoming reckless and needlessly wasting money. We do not wish our players to end up bankrupt or to continuously spend money beyond their means. The Peso63 responsible gambling policy outlines the platform’s commitment to responsible gaming and also the user’s responsibilities when opting to participate in the platform.
Peso63 is committed to ensuring that all register users will be able to enjoy their time in the platform. This is only possible when the player remains aware of the negative effects of online gambling and the inherent risks associated with gambling. Losing is normal in gambling and it is important that gamblers understand this so that they may know when to stop gambling to avoid losing more money.
What Players Can Do for Responsible Gambling
Peso63 players should follow the general guidelines listed below:
These guidelines are meant to ensure that gamblers don’t waste money and that they only play within their means. This also helps prevent gamblers from chasing losses should the guidelines be followed.
Responsible Gambling: Account Closure Request
Should players request to close their accounts, they can follow the options below to opt for voluntary self-exclusion:
- Send an email at the email address provided on https://www.peso63.org indicating, “I want to be excluded from https://www.peso63.org “. The self-exclusion will take effect as soon as possible once our customer support staff receives the email.
- Impose maximum stake limits one week after finishing the initial account setup and verification.
Players must keep in mind that closed accounts can only be reopened seven days after the initial request. Accounts closed not because of self-exclusion, however, can only be reopened once the offence that caused the closure is reversed or until an indefinite amount of time has passed.
Responsible Gambling: Authorized Users in the Platform
The only ones authorized to participate in the platform are registered users aged 21 and above and all underaged users or unverified users will be prohibited from participating in the platform by restricting account withdrawals. This is meant as a punishment to irresponsible minor gamblers and to dissuade them from further participating platform. Any underaged user that somehow manages to play but ends up getting caught can have their accounts closed or funds frozen.
Responsible Gambling: Avoid Account Blockages
Any account found in non-compliance of the platform’s terms and conditions can and will end up getting blocked from further access. To avoid this, users must strictly follow all Peso63 terms and conditions to avoid any accidental non-compliance and resulting account closures.
Additionally, Peso63 reserves the right to close suspicious accounts that meet the following criteria:
Should an account be mistakenly closed because of these reasons, the affected user must contact customer support to have this decision reversed.
Contact Us
Should Peso63 users encounter difficulties with using the platform, opt to self-exclude from the platform, or notify the platform of any mistaken account closures. The Peso63 customer support team is available 24/7 to assist players with any and all concerns specific to the platform. Our “Contact Us” page contains information on how players can contact our customer support staff.
